About 311 — Malaysia's Sports Entertainment & Casino Platform
311 is an online entertainment platform built specifically for Malaysian users — with a full Bahasa Melayu interface, payments in MYR and an experience optimised for your smartphone.
Who We Are and What We Bring
311 is an online entertainment platform built with one clear goal — to provide a simple, secure and enjoyable sports betting and casino experience for users across Malaysia. From the start, 311 has focused its platform development on the real needs of local users: a Bahasa Melayu interface, payment options familiar from everyday life, and a design that runs smoothly on both Android and iOS smartphones.
This platform doesn't simply adapt a foreign product for the Malaysian market — it's built from the perspective of Malaysian users who want easy access, clear information and an experience that feels made for them. From Kuala Lumpur to Kota Kinabalu, 311 users can enjoy sports and casino entertainment in the way that suits them best.
Our Mission & Vision
Mission
311's mission is to provide the most user-friendly and relevant online entertainment platform for Malaysians — with Bahasa Melayu content, local payment methods, and support that truly understands what users here need. We want everyone on 311 to feel like this platform was built for them, not just translated for them.
Vision
311's vision is to become the top mobile entertainment platform of choice for adult users in Malaysia — recognised for ease of access, breadth of entertainment options and a consistent commitment to quality user experience. We believe good digital entertainment should be accessible to everyone, free of technical hurdles or language barriers.
What's on the 311 Platform
311 covers a wide range of entertainment categories to suit different tastes — from hardcore sports fans to those who prefer the relaxed atmosphere of a casino.
Football, Badminton and popular Malaysian sports with real-time odds and live betting.
Hundreds of video slots, progressive jackpots and casino games with Asian and international themes.
Baccarat, Blackjack and Roulette tables with live dealers via real-time video stream, 24/7.
Blackjack, Roulette, Sic Bo and Dragon Tiger — available in both digital and live dealer formats.
Built for Your Phone, Not Your Desktop
Over 90% of Malaysian users access the internet via smartphone — and the 311 platform is built with that reality at the core of its design. Every page, including Sports Betting, casino slots and Live Dealer tables, is optimised for small screens with easy-to-tap buttons and a layout that requires no zooming.
Users don't need to install any additional software to access 311 — the platform runs directly through the phone's web browser. For those who want a faster experience and real-time notifications, the official 311 Android app is available for easy download, ready to use anytime.
The 311 interface is fully available in Bahasa Melayu — from menu navigation to payment instructions and customer support text. This ensures users never misread critical instructions when making a deposit, joining a table, or submitting an enquiry.
Security & Fairness We Stand By
311 takes seriously its responsibility to protect users' data and funds. Here are the concrete commitments we uphold in the platform's day-to-day operations.
All data transmitted between a user's device and 311's servers is encrypted using SSL technology. This covers login credentials, personal information and financial transaction details.
All slot and digital table games use a Random Number Generator (RNG) that ensures every outcome is fully random and cannot be manipulated by any party.
Every 311 account is protected with an encrypted password. Users can enable additional security measures and contact customer support if they notice any suspicious activity.
We're Here When You Need Us
311's customer support team operates around the clock to assist Malaysian users with any enquiry — whether it's about accounts, deposits, withdrawals, gameplay or technical issues. Every enquiry is handled in Bahasa Melayu by a team that understands the context and needs of local users.
We understand that account or transaction issues need to be resolved quickly. That's why 311's support channels are designed to deliver accurate, helpful responses without wasting users' time. All enquiries are logged and resolved systematically to ensure no case falls through the cracks.
For general enquiries, the 311 FAQ covers answers to the most common issues around registration, login, deposits, withdrawals and gameplay. It's a good first stop before reaching out to the support team directly.
Support email: [email protected]
Ready to Get Started with 311?
Register a free account today and explore everything on offer — from Sports Betting to Live Casino, all in Bahasa Melayu with easy MYR deposits.